Privacy Policy

Last Updated: [Date]

At Connex Super Mart, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website (“Connex Super Mart” or “Site”) or make a purchase from our online grocery store. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

Personal Information:

Name, email address, phone number, and shipping address.
Payment information (e.g., credit/debit card details), processed securely through third-party payment gateways.

Non-Personal Information:

Browser type, IP address, device information, and usage data.
Cookies and similar tracking technologies to enhance your browsing experience.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders.
To communicate with you regarding your purchases, promotions, and updates.
To improve our products, services, and website functionality.
To prevent fraudulent transactions and enhance security.
To comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies to personalize your experience, remember your preferences, and analyze site traffic.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect site functionality.

4. Third-Party Services

We may share your information with third-party service providers for the following reasons:

Payment processing (e.g., secure payment gateways).
Order fulfillment and delivery services.
Marketing and analytics services to enhance user experience.

These third parties are obligated to protect your information and use it solely for the services they provide to Connex Super Mart.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

Secure Socket Layer (SSL) encryption for online transactions.
Restricted access to personal data.
Regular security reviews and updates.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving marketing communications.
Manage cookie preferences through browser settings.

To exercise these rights, please contact us at [contact@connexsupermart.com].

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Children’s Privacy

Connex Super Mart does not knowingly collect personal information from children under the age of 13. If we become aware of such data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of the Site constitutes acceptance of the revised policy.